Legal

Terms of Use

Effective date: 10 September 2026

1. About these terms

These Terms of Use govern your access to and use of the Kupa Care Ltd website located at kupacareltd.co.uk (the Site). By using the Site, you agree to these terms. If you do not agree, please do not use the Site.

Kupa Care Ltd is a domiciliary care provider operating within the Gwent Regional Partnership area in Wales.

2. Use of the site

You may use the Site for lawful purposes only. You must not:

  • Use the Site in any way that violates applicable local, national, or international law or regulation.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Attempt to gain unauthorised access to any part of the Site or its related systems.
  • Use the Site to transmit harmful, offensive, or misleading content.

3. Information on this site

The content on this Site is provided for general information purposes only. While we take care to keep information accurate and up to date, we make no warranties or representations about the completeness, accuracy, or suitability of the information for any particular purpose.

Nothing on this Site constitutes professional medical, legal, or financial advice. If you have concerns about a person's care needs, please consult a qualified professional.

4. Our services

Information about our care services on this Site is intended as a general overview. The specific terms of any care arrangement will be set out in a separate care agreement between Kupa Care Ltd and the client or their representative.

Submitting an enquiry or contact form on this Site does not constitute a contractual agreement for the provision of care services.

5. Intellectual property

All content on this Site — including text, images, logos, and design — is owned by or licensed to Kupa Care Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written permission.

6. Links to other websites

This Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Limitation of liability

To the fullest extent permitted by law, Kupa Care Ltd excludes all liability for any loss or damage — whether direct, indirect, or consequential — arising from your use of, or inability to use, this Site or any content on it.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

8. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Governing law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised terms.

11. Contact us

If you have any questions about these Terms of Use, please contact us:

  • Email: abigail@kupacareltd.co.uk
  • Email: mini@kupacareltd.co.uk